Terms & Conditions in regards to Extreme and Xxtreme Week Tours

Reservations
Reservations are guaranteed only upon receipt of a $570.00 non-refundable deposit.

Payment Deadlines
Full payment, minus any deposit previously paid, is due no later than 60 days prior to the start of a scheduled trip. Late payment will be considered cancellation of the trip by you and may result in losing your reservation, deposit and any other payments in accordance with the cancellation policies below.

Cancellation & Refunds
We reserve the right to cancel any trip with less than 4 participants. If we cancel the trip, your payments, including deposit will be fully refunded. No other costs that you incur will be refunded and you may want to consider refundable airline tickets and/or trip cancellation insurance.

If, prior to the start of the trip, we determine that you may not be eligible for participation for medical or any other reasons, your payments, including deposit will be fully refunded. No other costs that you incur will be refunded.

If you cancel for any reason after your reservation has been confirmed, your deposit will not be refunded. (The deposit is $570.00/person for scheduled trips and varies for custom trips.)

In addition, if you cancel for any reason within 45 days of the scheduled start of the trip, the following additional cancellation fees will apply:

45-30 days before scheduled start: $250.00

30-15 days before scheduled start: $1000

If you cancel after 15 days prior to the start date, there will be no refunds.

Note: Any participants exhibiting behavior which negatively affects the experience of the other members, or the safety or well being of themselves or others may be removed from the particular activity or the trip without refund.

Payment

Deposits are most easily paid via credit card and will be taken via the phone:

Deposits may also be paid by check although your reservation may not be confirmed until the deposit is received in the mail.
Full and final payment may be by check, MasterCard, VISA or wire transfer.
 

What is provided...

Assistance with preparing for your trip.
Once your deposit is received, we'll provide you with extensive preparation guidelines.

Pick up from Anchorage Airport to accommodations.
Transportation to and from the airport will be provided via airport shuttle.  You will not have transportation once you arrive at the hotel, however the hotel is located in downtown Anchorage and offers easy walking to restaurants, shops and various attractions.  Your Guide will pick you up in Anchorage on the morning of Day 1.

Local transportation.
From the time we pick you up on Day 1 until the end of the trip on Day 7, all program related transportation costs are included.  If you opt to fly out the evening of Day 7 we will drop you off at the airport.  Otherwise you will be dropped off at the same hotel you stayed at on Day 0.

Hotel will provide shuttle transportation to the airport on Day 8 for your flight home.

Food.
With specified exceptions, all meals and snacks are provided for the duration of the trip.

Training.
We will teach you what you need to know for all the activities throughout your stay with us. There are no additional costs.

Guides, leaders, instructors.
We provide qualified leaders for all activities.

Equipment.
We provide all group camping gear, such as tents and cooking equipment, boats and any other technical gear required for the activities (such as ice axes, ropes, etc.) We provide emergency and safety equipment and any other specialized, non-personal equipment needed.

Accommodations.
We provide for all of your accommodation needs for the nights as specified. Accommodations will usually be shared with one other person. Contact us about single supplements where available.

Health & medical needs.
All teams will be equipped with a group medical kit and at least one staff member trained in wilderness first-aid.

What is not provided...

Before the trip.
Your transportation to and from Alaska is not included and arrangement of your travel is entirely your responsibility.

All expenses that you incur prior to the pick-up time are your responsibility.

Food.
At times, you may have the opportunity to buy snacks, alcohol, or meals out at your own expense.

Equipment.
Your personal gear including all clothing as specified in the supplied gear list, proper footwear, sleeping bag, pad.

Health & medical needs.
All medical expenses charged by other agencies or medical providers for evacuation or treatment are entirely the responsibility of the participant. All participants should have adequate insurance to cover these expenses.

A special note regarding delays:
Some of our trips take you to remote areas where weather conditions and other factors are unpredictable and beyond our control. If a certain aspect of your trip cannot be undertaken due to unforeseen circumstances we will make every effort to provide a substitute activity if possible.

You should be aware that there is a chance that weather conditions may delay your on-time return to Anchorage. This delay could result in missing your flight home or other changes to your schedule.  For this reason we recommend staying in Anchorage overnight on Day 7 and scheduling your return flight or any other activities to begin no sooner than Day 8, however this is not a guarantee that the trip will end by Day 8 if such circumstances arise.  We can take no responsibility for any additional costs incurred and highly recommend travel insurance.  Click Here for Travel Insurance information